Systems Integration

IO Networks utilizes leading industry hardware and software to keep your IT infrastructure running as designed.

IT Assessment

IO Networks' Assessment Services provides illustration on how your IT investments are working for your business strategies. From interviewing your users and how they perform their daily job functions to analyzing your current infrastructure we will provide documents mapping your IT investment with your business workflow. This service provides a mechanism to show total cost of IT ownership as well as help us present any technologies that may enhance such workflow. Our comprehensive assessment services evaluates:

• Network Security
• Application Compatibility
• Application version and update control
• Network Design
• Best Practices

Managed Services

Monitoring your servers, workstations and network equipment allows us to maintain an IT presence within your company. If specified thresholds are breached IO Networks will be notified immediately. This provides a method for rapid response to any IT related issues.

Maintaining your network is our proactive approach to preventing IT issues before they start. On a scheduled basis an Engineer will be appointed to perform a "checkup" on your network infrastructure. Security updates from multiple applications are released at least monthly. These updates are critical to keeping your systems running and safe from intruders. Also many issues are reported to logs long before you feel the effect. By researching these logs we can prevent issues before they impact your business.

Hosting - IO Networks will also help your businesses maintain or acquire an internet presence through website development as well as domain, email and website hosting services.

Infrastructure Documentation

Documentation of your IT infrastructure is the most commonly overlooked but one of the most important service for any business. Proper documentation can cut support costs drastically as well as be certain your business is legally licensed for the applications installed on your network. Examples of this IO Networks service include:

• Application and Operating System licensing
• Expired licenses or subscriptions
• Network diagrams
• Support contact information
• Wide Area Network and Internet connection configurations
• Hardware and warranty information

IT Support

IT Support is vital to your company. Not only can you call us at anytime but we also offer a Service Request Center website for you to request service and monitor any open or closed service requests. This will provide you with a ticket number so no request is ever lost. With IO Networks there will be no more "I called but never heard back from anybody" support issues.